No download link

Post Reply
Jakob Arnholtz
Posts: 7

No download link

Post by Jakob Arnholtz » Mon Oct 09, 2023 1:22 pm

Bought the Amsterdam scenery this morning. Now it is evening, and I has not recieved a download link yet. I am a little worried!
martin[flytampa]
Site Admin
Posts: 5289

Re: No download link

Post by martin[flytampa] » Mon Oct 09, 2023 2:29 pm

Did you get any order confirmation email at all? I don't see your order in the backend. I see your other orders on BMT and Simmarket but none from this morning. If you were not charged on your card, go ahead on place the order again. If you later get charged twice just email us to refund a double order.
Jakob Arnholtz
Posts: 7

Re: No download link

Post by Jakob Arnholtz » Tue Oct 10, 2023 7:29 am

Hi. Great to hear from you. I did get a order number in the buyingprocess, but that is all. No movements on my bank account. I will give it antoher shot. thx for advise.
kindly
Jakob
Post Reply