Good evening
Don't know if the forum is the place for my request ...
I recently updated my computer. I completely forgot that I've purchased EKCH for FS2020 via Marketplace and then I purchased it AGAIN via Simmarket (Order: 2677761 12/03/2021) and now I've double paid for the same scenery. Will it perhaps be possible to give me a voucher for my next FlyTampa purchase? Simmarket can't help me with this. I don't want a refund, but if I can use the €15.50 for something new then I will really really appreciate it.
If you could guide me how to proof that I've done the Marketplace purchase then I'm happy to do it. I don't seem to find the key to show Marketplace purchases anywhere in FS2020 or Steam.
Regards from Cape Town
Terblanche
Double Purchased
- Terblanche
- Posts: 12
- Terblanche
- Posts: 12
Re: Double Purchased
Anyone at FlyTampa interested to answer either here on the forum or in the email I've send you ...?
🙊🙉🙈
🙊🙉🙈
- martin[flytampa]
- Site Admin
- Posts: 5288
Re: Double Purchased
You have to email support@flytampa.com with your SM and Marketplace purchases. Note we are not able to issue refunds on those platforms.