Athens Airport crash Xbox

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scorex76
Posts: 4

Athens Airport crash Xbox

Post by scorex76 » Wed Jan 19, 2022 9:52 am

Hi, I bought ATHENS airport for Xbox Series X. Unfortunately it does not work, it crashes during taxi and returns to the xbox home, and even when using the drone for a few minutes it crashes, it only works if you leave from the track. I also tried how the arrival airport crashes as soon as taxiing to the gate or parking lot starts. Help me. Do I need to delete and reinstall the airport?
george[flytampa]
Site Admin
Posts: 3687

Re: Athens Airport crash Xbox

Post by george[flytampa] » Wed Jan 19, 2022 10:05 am

Very sorry about your CTds. Unfortunately it looks like MSFS is plagued with problems judging by the amount of CTD reports in their forum.
https://forums.flightsimulator.com/c/bu ... s/ctds/260

I can only hope they release a patch soon.
vongole83
Posts: 2

Re: Athens Airport crash Xbox

Post by vongole83 » Fri Jan 28, 2022 6:03 am

Sorry but this is not an acceptable answer George. You have our money here so cannot be so dismissive and hope MS ‘fix something one day’.

I have also just spent nearly AUD$30 on this and get exactly the same issue as the OP.
When landing or starting at LGAV, after about 5 mins it starts stuttering and a CTD.

Tried clearing the rolling cache, cold reboot of the Xbox Series X, and different aircraft and so on. No other stability issues with the sim.

How it is acceptable to release software in this state and take people’s money? How was it tested/ have you tested it on a retail console yourselves? Did you see such an issue?

You seem to suggest it is MS/ Asobo’s fault. On what grounds are you suggesting they are at fault over the product you have produced? I can point to a list of people complaining about your products crashing on your forum and say ‘FlyTampa products are plagued with issues too’, but I would not, because that is unfair, and I do not have any evidence to back up my assertion in this instance, which I assume is also true in your case.

What is the plan to remedy this please?

Thank you.
george[flytampa]
Site Admin
Posts: 3687

Re: Athens Airport crash Xbox

Post by george[flytampa] » Fri Jan 28, 2022 12:47 pm

I totally agree with you but there are no ways to test an xbox scenery before release. We are told to test it on the PC version, which works fine.
I bought a Series x , well two, the first overheated and had to be returned. The second was better and I can fly around Athens for hours. BUT if I leave the area and come back. CTD.

I don't have your money. They haven't paid me for months. I can't communicate with them about tech matters, they ignore my forum messages asking for help.
I'll probably be ceasing the xbox versions soon if they let me.

I had to even buy the scenery myself to test it after release. Even if I knew how to fix it, and I don't, it would take 10 weeks for MS to re-publish it.

It sounds like they are going to address stability issues in SU9. That's my only hope.
Gstove
Posts: 5

Re: Athens Airport crash Xbox

Post by Gstove » Fri Feb 04, 2022 4:57 am

Please don’t abandon Xbox versions. Many of us love these airports on the Xbox and hopefully your sales (when you do get paid) reflect this.

Fly tampa are definitely one of my top rated developers and I buy your products whenever they appear on Xbox marketplace.

My only gripe is some don’t have any static aircraft, either through just not having them, or blocking LVFR static aircraft.

Although vegas and Copenhagen seem to have them now and both look awesome for it. Sydney seems to have some but I don’t know if these are flytampas own or some LVFR aircraft on areas where they haven’t been excluded like the cargo apron.

Most people understand the frustration and difficult nature for developers releasing tested products to asobo/ms and then issues appearing in the sim after release. It will all improve and asobo are trying to improve from their end also.
vongole83
Posts: 2

Re: Athens Airport crash Xbox

Post by vongole83 » Wed Mar 02, 2022 5:20 am

So post SU8 it doesn’t crash when the aircraft is cold and dark any more but turning on the APU does cause CTD. (Standard A320 at gate A13 live weather & Traffic. )
george[flytampa]
Site Admin
Posts: 3687

Re: Athens Airport crash Xbox

Post by george[flytampa] » Wed Mar 02, 2022 10:58 am

Sadly I think we have to wait till SU9, which will focus on Xbox CTDs. Not sure when that's coming out, hopefully no more than 2 months away.
scorex76
Posts: 4

Re: Athens Airport crash Xbox

Post by scorex76 » Mon Jul 25, 2022 8:02 am

i am very sorry although i paid a price to buy this airport (done very well) it keeps crashing on xbox sx i had to cancel it there have never been updates about it is very incorrect an xbox client is the same as a pc client, i have to request a refund to the developer or clarification before reporting this serious situation to microsoft. The airport on xbox is not usable!
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