Configurator Crash

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sky_king
Posts: 16

Configurator Crash

Post by sky_king » Fri Jun 26, 2020 1:47 pm

All of a sudden my Configurator has started to crash when I start it. Am a licensed user of KBOS. Here is the error from Event Viewer:

Log Name: Application
Source: Application Error
Date: 6/26/2020 11:42:54 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Main-PC
Description:
Faulting application name: FlyTampa-Configurator.exe, version: 1.0.0.0, time stamp: 0x597cf062
Faulting module name: KERNELBASE.dll, version: 10.0.18362.815, time stamp: 0x67005c2a
Exception code: 0xe0434352
Fault offset: 0x00114402
Faulting process id: 0x3cb4
Faulting application start time: 0x01d64be99a4062e1
Faulting application path: E:\Prepar3D v5\FlyTampa\FlyTampa-Configurator.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 8aa2ce31-3a90-4e63-9fdb-a344f43f4c8e
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2020-06-26T18:42:54.417885200Z" />
<EventRecordID>10926</EventRecordID>
<Channel>Application</Channel>
<Computer>Main-PC</Computer>
<Security />
</System>
<EventData>
<Data>FlyTampa-Configurator.exe</Data>
<Data>1.0.0.0</Data>
<Data>597cf062</Data>
<Data>KERNELBASE.dll</Data>
<Data>10.0.18362.815</Data>
<Data>67005c2a</Data>
<Data>e0434352</Data>
<Data>00114402</Data>
<Data>3cb4</Data>
<Data>01d64be99a4062e1</Data>
<Data>E:\Prepar3D v5\FlyTampa\FlyTampa-Configurator.exe</Data>
<Data>C:\WINDOWS\System32\KERNELBASE.dll</Data>
<Data>8aa2ce31-3a90-4e63-9fdb-a344f43f4c8e</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

Any ideas as to what is wrong? I have tried reinstalling without any success in fixing this error.

Regards,

SK.
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