Sydney - Black outline of terminal buildings only

Post Reply
Rob777
Posts: 8

Sydney - Black outline of terminal buildings only

Post by Rob777 » Tue Jul 07, 2020 10:39 am

I am using P3Dv5. I have installed it using my saved files Fly Tampa_Sydney_FSX_P3D_12.exe & Fly Tampa_Sydney_FSX_P3D.dat then your FlyTampa_Sydney_Update_P3Dv5.exe update file. I ensure the Sydney scenery is above the Sydney_LC scenery in the scenery library.

I am getting black terminal buildings and jetways as per the attached screen print.
YSSY.png
YSSY.png (2.97 MiB) Viewed 347 times
Would appreciate any help in resolving this issue

Thanks

Rob
george[flytampa]
Site Admin
Posts: 3422

Re: Sydney - Black outline of terminal buildings only

Post by george[flytampa] » Tue Jul 07, 2020 1:34 pm

It looks like the textures are missing
Find the Prepar3d\Flytampa\Sydney\texture folder and check the dds files are in there.
Or Re-install
Rob777
Posts: 8

Re: Sydney - Black outline of terminal buildings only

Post by Rob777 » Wed Jul 08, 2020 3:33 am

Thank you for your reply

I had already tried re-installing my saved Sydney files, '1.2.exe' plus the 'dat' file. I then downloaded the same files from this forum in case it was my saved files which was the problem, but with the same result. The number of 'dds' files it installs in 146 and ends with the 'costal_wall_lm.dds' so I suspect there are more such files to install, but they won't install if that makes sense.

Whilst I have installed the v5 update file, I don't think that makes any difference one way or other.

The problem did not exist in P3D v4.5. I don't have orbx scenery.

Thanks for any help you can provide

Rob
george[flytampa]
Site Admin
Posts: 3422

Re: Sydney - Black outline of terminal buildings only

Post by george[flytampa] » Wed Jul 08, 2020 6:31 am

There should be over 600 files in the Sydney\Texture folder.

Do you have enough disk space. Virus program blocking the installer?
Rob777
Posts: 8

Re: Sydney - Black outline of terminal buildings only

Post by Rob777 » Wed Jul 08, 2020 6:45 am

Thank you George

812gb free space on hard drive

Virus software turned off for downloading the software

Rob
george[flytampa]
Site Admin
Posts: 3422

Re: Sydney - Black outline of terminal buildings only

Post by george[flytampa] » Wed Jul 08, 2020 7:43 am

Okay, check you have the correct folder enabled in the scenery library. Based on your shot, there are no textures being found or installed.
Rob777
Posts: 8

Re: Sydney - Black outline of terminal buildings only

Post by Rob777 » Wed Jul 08, 2020 8:45 am

thanks again for your help George

I am sure the textures are not getting installed, ie, the installation procedure ends after installing only 146 DDS files, the last one being 'Costal_Wall'. With my limited knowledge, that would suggest corrupt install files.

I have downloaded and used with the same conclusion the 'dat' file available within this Sydney Forum. The same thing happens when i try to install it.

The install path is correct within the scenery library of p3d v5.

Rob
george[flytampa]
Site Admin
Posts: 3422

Re: Sydney - Black outline of terminal buildings only

Post by george[flytampa] » Wed Jul 08, 2020 9:01 am

Contact Support@flytampa.com and request a new installer.
Rob777
Posts: 8

Re: Sydney - Black outline of terminal buildings only

Post by Rob777 » Thu Jul 09, 2020 3:21 am

George

Thank you for your help, obtained the install files as suggested, it installed correctly first time and everything is back to how it should be.

FlyTampa Customer service is excellent, will not forget this when I next add airport scenery to my flightsim.

Rob
Post Reply